What are the knowledge skills and behaviour of an effective coach?

One of the most important coaching skills a leader can develop is inclusive leadership skills. A good leader makes all employees feel a deep sense of belonging. An inclusive leader develops a level of self-awareness to help address their own biases, both unconscious and implicit. In the end, inclusive leadership skills help the coach to take advantage of their capabilities and strengths.

Encouraging a sense of belonging in the workplace isn't just good for employees. BetterUp Labs found that employees are 50% more productive, 90% more innovative, and 150% more engaged. Inclusive leadership also results in a 54% reduction in employee turnover. One of the most necessary effective coaching skills is communication.

A great coach has excellent communication skills. They have invested in establishing a good relationship with their coaches as part of their training approach. They have found a way to use effective communication as part of their training technique. In this infographic based on sports education, the team analyzes 15 behaviors that characterize good training.

With good training skills, employees develop mental aptitude that generates a series of benefits for both the employee and the organization. For organizations, coaching skills are the secret ingredient to unlocking the full potential of their team members. NetApp, a BetterUp customer, explains how implementing coaching skills in their organization helped develop a thriving workforce. In addition, with a measurable, data-driven approach, BetterUp can help your workforce be more productive, effective, and resilient to change and uncertainty.

Whether you're training a team or an individual, good coaching skills can make the difference between thriving and languishing. If you're ready to start implementing coaching skills in your workplace, here's a six-step guide to help you get started. And, ultimately, you'll get a framework for implementing coaching skills in your workplace.